Recordkeeper Search Case Study

The ComperioAdvantage: Recordkeeper Search

The Environment

The Current environment of continued recordkeeper consolidating along with increased 401(k) litigation has created a challenge for Plan Sponsors in understanding the marketplace and ensuring they are protecting themselves from a fiduciary perspective.

Having an independent advisor/consultant with significant experience in analyzing recordkeeper(s) is vital for Plan Sponsors. Here is a sample of questions that need to be asked and documented:

  • What documentation do we have for why we selected our current recordkeeper?
  • When was the last time we did a due diligence review of our recordkeeper?
  • If my recordkeeper was acquired, what does the new recordkeeping consolidation look like for my plan?
  • What are the latest technologies available to Plan Sponsors? Are we leveraging these services for our Plan?
  • What tools and resources are available for our plan participants? How does our current plan measure up?
  • What type of cyber security protections are in place?
  • How do our fees compare to the marketplace?

The Results

Comperio Retirement Consulting’s proprietary process and analysis of the plan resulted in:

  1. Enhanced automation of administrative processes including enrollment, eligibility tracking, loans and distributions
  2. 360 payroll integration
  3. Upgraded participant interface with new web and mobile technology
  4. 30% reduction in fees versus the existing fee structure
  5. Fully documented process in a written report

The Client

  • Technology Firm
  • Retirement Plan Assets: $30 Million
  • Number of Active Participants: 500+
  • 7+ year relationship with current recordkeeper


  • Improve administrative efficiency and accuracy by automating processes (enrollment, distributions)
  • Implement a 360 communication between payroll and recordkeeper
  • Obtain more robust technology interface for their employees


  • Create a hierarchy of key goals for Plan Sponsor and Participants
  • Identify alternative recordkeepers’ capabilities to determine which can fulfill the needs of the Plan
  • Create a Custom RFP with needs-based questions to identify the best fit provider(s)


North Carolina Office:
51 Kilmayne Drive, Suite 304
Cary, North Carolina 27511
Phone: 800-479-9869

Pennsylvania Office:
McMurray Pennsylvania
Phone: 412-417-6645

In the News

Comperio Retirement Consulting named a 2020 Firm to Watch by



National Association of Plan Advisors (NAPA) has named Comperio Retirement Consulting one of the Top DC Advisor Teams in 2019, 2020, 2021, 2022, 2023 and 2024


Comperio Retirement Consulting has been named one of the largest 100 Investment Consultants in the United States according to Pension & Investments (P&I) for the past 7 years